All our orders are sent out packed safely in a padded envelope or boxed for larger bulk orders.

Where packaging has been supplied by the designer/manufacturer this is used otherwise the item will be packaged in a Boho Fashion Jewellery storage pouch.

However, if the item is for a present or you would simply like a different box for storage we have the option for you to purchase a Boho Fashion Jewellery Gift Box.

Shipping

United Kingdom deliveries typically take between 24 and 48 hours to arrive - please also allow 2 days for order processing. 

We will send an e-mail to let you know your order has been processed and despatched.  All Orders must be signed for at the point of delivery.

If an item is out of stock or requires personalisation then delivery may take up to 28 days. If there is likely to be any sort of delay with your order, we will notify you by email or phone at the earliest opportunity to give you the choice of ordering an alternative item in stock, or refunding your purchase.

Shipping costs are clearly shown when you add an item to your shopping basket.

Nearly all orders arrive within a few days, however please allow up to 28 days for delivery of back-ordered or personalised items.  Courier delivery can be arranged for an additional cost.  Please contact us for further information.

Postage

Boho Fashion Jewellery offer FREE shipping to all orders over £50 in value sent to United Kingdom destinations.

Click here to view our postage charges.

Returns and Refunds

We offer a 7-day no questions asked money back guarantee!

You can return your item(s) to us within 7 days of receiving your order for a complete refund. All that we ask is that the item(s) must be returned to us in their original as new condition with all of the tags attached and the item(s) still in their original packaging. Items that have been used, washed, soiled or damaged in any way will invalidate our offer.

PLEASE NOTE: for hygiene reasons earrings/other pierced body jewellery are non-refundable. Made-to-order & bespoke items are also non-refundable unless faulty.

You are entitled to return your item(s) to us in their original condition within 28 days of receiving your order for an exchange. This means that you can replace your original order with item(s) from our online shop up to but not exceeding the value of your original purchase.

PLEASE NOTE: We are not responsible for returned packages until they have actually been received, you are strongly advised to use a signed-for (recorded) delivery service when returning orders - we will not be held responsible for returns that go missing in the post.

Orders cancelled within 24 hours of being placed are subject to a 2.5% charge to cover credit card fees.

To return an item to Boho Fashion Jewellery please contact us. Once a customer support member has reviewed your request you will be emailed with confirmation of an authorised return and sent an RMA note. Please then print the RMA note, and attach it to the front of your package - this includes a return address and RMA number (this allows us to process your package promptly upon return).

All returns must have a valid RMA number in order to qualify for refund, Boho Fashion Jewellery take no responsibility for unsolicited returns that do not follow the procedure specified.

Please remember to include your original order number when communicating with us.